House Manager
Gift of Life Family House, the non-profit subsidiary of the Gift of Life Donor Program, has an exceptional opportunity for a seasoned professional to handle the daily operations of the newly built Gift of Life Family House, a program that provides hotel & hospitality services to transplant recipients, families and guests.
Reporting to the Director, you will be responsible for the on-site management of volunteers and contracted staff/services, maintaining a safe, secure, comfortable and hospitable environment for families & guests, and coordinating on-site property management needs. You will supervise Volunteers, Interns and provide direction to part time housekeeping and maintenance staff to ensure the safe, day-to-day operations of the Family House and ensure that adequate coverage is provided through staff and volunteers during all hours of operation. You will participate in shift change report-off with Evening House Manager, House Coordinator and/or Social Worker as applicable.
Bachelor's Degree and five years experience in hotel, hospitality, and customer relations or a service management related field is required. Must demonstrate the ability to work independently, develop and carry out plans/goals, multi-task on several projects concurrently, prioritize daily activities and manage unexpected increases in workload.
Must possess excellent communication, organizational and creative thinking skills; ability to handle sensitive and confidential situations; display a professional demeanor and appearance; demonstrate poise, tact and diplomacy; remain aware of internal and external client needs; act in a courteous, positive and responsive manner and willingly support a cooperative team effort. Demonstrated proficiency in Microsoft office required.
We offer an outstanding compensation and benefits package, including medical, prescription drug and dental insurances, as well as tuition assistance and an employer matched 403(b) savings plan.
To investigate joining the nations leading procurement organization, please submit resume and salary history to: Human Resources, 401 North 3rd Street, Philadelphia, PA 19123 Fax: 215-963-0702 Email: kklasic@donors1.org
We are an equal opportunity employer and we support diversity in our workplace.
